Cancellation, Refund Policy and Shipping policy

Effective Date: January 30, 2024

Cancellation and Refund Policy

Cancellation:
If you wish to cancel your order, please contact us as soon as possible. Orders can only be cancelled if they have not been processed or shipped. Once an order has been processed and shipped, it cannot be cancelled. To request a cancellation, please reach out to our customer service team via email or phone with your order details.
Refunds:
Refunds will be issued for cancelled orders that meet the criteria outlined above. If your order is eligible for cancellation and refund, the refund will be processed to the original payment method within 3-5 business days. Please note that shipping fees are non-refundable once an order has been processed and shipped. Refunds for returned items will be issued once the returned items are received and inspected by our team. If your order arrives damaged or if you receive incorrect items, please refer to our Damaged or Lost Shipments policy for further instructions on refunds or replacements. Return Shipping: If you need to return an item for reasons other than damage or incorrect items received, you will be responsible for return shipping costs. We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item. Contact Information: For cancellation requests or refund inquiries, please contact our customer service team via email at [email protected] or by phone at 7307066691 during our business hours. Policy Updates: We reserve the right to update or modify our cancellation and refund policy at any time without prior notice. Any changes to our policy will be reflected on this page, so please check back periodically for updates. Thank you for shopping with Jaspoworldwide. We value your satisfaction and strive to provide excellent service at all times. If you have any questions or concerns regarding our cancellation and refund policy, please don't hesitate to contact us.

Shipping Policy

Thank you for choosing Jaspoworldwide for your shopping needs. We are committed to providing you with the best service possible, including reliable and efficient shipping. Please review the following information regarding our shipping policy:
Shipping Methods and Timelines: We offer standard shipping within the contiguous India. Orders are typically processed within 1-2 business days after payment verification. Once processed, orders are shipped via reputable carriers such as UPS, FedEx, or USPS. Estimated delivery times vary depending on your location and selected shipping method, but typically range between 3-7 business days. Please note that during peak seasons or promotional periods, shipping times may be extended.
Shipping Costs: Shipping costs are calculated based on the weight of your order, shipping method selected, and your location. You can view the shipping cost for your order during the checkout process before making payment. We may offer free shipping promotions from time to time, which will be clearly communicated on our website.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your shipment using the provided tracking number on our website or through the carrier's website.
International Shipping: At this time, we only offer shipping within the contiguous United States. We do not ship to PO boxes or international addresses. 5. Order Modifications and Cancellations:
If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to make any changes or cancellations.
Shipping Delays: While we strive to ensure timely delivery of all orders, please note that unforeseen circumstances such as weather delays or carrier issues may occasionally cause delays in shipping. We appreciate your patience and understanding in such situations.
Damaged or Lost Shipments: In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.
Contact Information: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. You can reach our customer service team via email at [email protected] or by phone at 7307066691 during our business hours.
Policy Updates: We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on this page, so please check back periodically for updates. Thank you for choosing Jaspoworldwide. We appreciate your business and look forward to serving you again in the future.